Clarity is Key to Culture
December 5, 2022
When I get asked what are the some of the most common issues that affect the performance of a small and medium business (SME) in New Zealand, the two of the most common challenges I respond are:
Lack of Clarity Culture of apathy (amongst others)
Luckily there are action...
At the heart of Lean and continuous improvement is the development and growth of its people. Creating an environment where team members develop the skills to improve the job and also improve themselves. It is all about establishing a positive culture that revolve...
What Makes A Smart SME….. Episode 2
February 4, 2022
In the first part of this discussion, I touched on a few things that in my opinion help create the environment of a Smart SME. Why is this so important to all of us? Simply, SMEs (Small and Medium sized Businesses) make up the lion's share of the economy. Just drive ar...
The 3 questions you need to ask yourself about employee engagement.
February 22, 2021
I mention it a lot, talk about it and refer to it many times when I write about Business Improvement, implementing Lean programmes and Lego Serious Play. What is ‘it' - staff engagement.
It dominates the conversation many times because simply it is the make or break ...
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