What is Business and Operational Excellence?
January 15, 2023
Occasionally you come across a term that you are sure at one point meant a lot. Yet it has been used so widely, in so many contexts that it has become just a white noise statement. What I mean by this is the idea has been overused, twisted and applied without too...
My Client Journey
January 6, 2021
It has been a crazy few years for Belinda and Tony. Ten years ago they started out with a vision to create luxury pools and spas. Every job was different but all jobs demand quality and attention to detail demanded by their high end clientele. Their custome...
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