The Better SMB Podcast - Episode 1 Productivity Reports
October 30, 2024
In this episode, David and Rob dive into the intricacies of various productivity reports, including the Xero Small Business Insights Report, BNZ Manufacturing Snapshots, OECD Economic Survey on New Zealand, and the NZIER and ASB Business Productivity in New Zealand Report.Th...
What to do when you’re too busy
October 7, 2024
Have you had a convo like this lately?You: “Hey. How are you?”Them: “Oh you know… busy!”What are you supposed to do with that as a response?“Wow, that’s awesome.”“Oh, that sucks.”The term ‘busy’ is used as a bit of a catch-all in conversations to mean...
The Better SMB Podcast - Pilot Episode
October 7, 2024
Welcome to the inaugural episode of the Better SMB Podcast. This is a project Rob has been involved in for the past few months.He has partnered with David Altena, where they dive deep into what it takes to boost productivity and elevate performance for New Zealand’s small ...
Which Book do I recommend?
September 30, 2024
I am trying to improve my habit this year of reading more. It is part of my goal to improve my Leader Standard work. Putting time aside to improve myself so I can be a better consultant and challenge my own thinking. Here are a few favourites and surpr...
Creating Flow in your business
September 15, 2024
The goal of Lean Thinking is ultimately to create flow in all facets of your business. In a perfect world, all of this amazing ‘flow’ should be directed to the customer.If that is so important, what is ‘flow’? This is not just a dreamy state of being in t...
Business Excellence Frameworks
August 25, 2024
Areas of ExcellenceThese nine areas of excellence reflect those found in many of the widely acknowledged Operational Excellence frameworks such as the Baldrige Criteria and the Shingo Model of Operational Excellence. It is my take on these assessment criteria to allow busine...
Lean Thinking is more than tools
August 13, 2024
Buzz Word Bingo
August 8, 2024
Book Recommendations - Episode 1
July 3, 2024
Which Book do I recommend?
There is the cliche in the business world ‘Leaders are readers’. I am a big subscriber of this saying. Particularly when I look through audible books and use that as an opportunity to select something that may be a bit left field, a diversion from the usual t...
Kia Ora!!
As a Kiwi business owner, you probably already know the value of a relaxed approach. But what if I told you that a sprinkle of lean thinking can actually turbocharge your customer experience, without all the stress? That's right, chuck out the fancy suits and clipboards – ...
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